Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data (hereinafter RGPD) and the provided in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSIce) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights.

Through this website no personal data of the Users is collected without their knowledge, nor are they transferred to third parties.
In order to offer the best service and in order to facilitate the use, the number of pages visited, the number of visits, as well as the activity of visitors and their frequency of use are analyzed. For these purposes, Rocío Gómez Bermúdez uses the statistical information prepared by the Internet Service Provider.

By providing us with your personal data, you expressly acknowledge that we may use it in the manner established in this Privacy Policy. Consent all the treatments will allow us to offer you a service as adapted as possible to your needs. Even so, we inform you that you can choose to limit the treatments of your choice, as long as they are not necessary for the execution of the contract, a legitimate interest of the responsible party prevails or you respond to a legal obligation.

If you provide personal information of others for any of our services or if you are a contact person of a Company and are providing personal information about employees and / or alternative contacts, you must ensure that you have communicated to them this Privacy Policy and that you have Your permission to share your information with us.

From time to time, we may have to make changes to the Privacy Policy, for example, as a result of a new legal regulation, jurisprudential news, the adaptation of a new technology or other developments of the rules of protection of personal data or of privacy in general. We advise you to consult our website periodically to consult the most updated Privacy Policy.

Rocío Gómez Bermúdez does not use cookies to collect information from users, nor does it register access IP addresses. Only own, session cookies are used for technical purposes (those that allow the user to navigate through the website and use the different options and services that exist in it).

The portal owned by Rocío Gómez Bermúdez may contain links to third-party websites, whose privacy policies are alien to Rocío Gómez Bermúdez. By accessing such websites you can decide if you accept their privacy and cookies policies. In general, if you browse the internet you can accept or reject third-party cookies from the configuration options of your browser.

Origin of the data

The origin and origin of the data, the data is provided by the interested party or his legal representative; other natural persons; private or public entity, coming from the data of the following interested groups employees; contact persons; parents or guardians; legal representative; applicants or clients.

All the information that you provide us must be truthful, taking responsibility for all the data that you communicate to us and keeping the information perfectly updated so that it responds, at all times, to the real situation. In any case, the person who provides the information will be solely responsible for the false or inaccurate statements made and the damage caused to Rocío Gómez Bermúdez, or third parties for the information provided.

In the case of providing information about other people you must obtain your consent. If you provide us with information about other people, you are confirming that you have your permission and that these people have understood how this information will be used.

Basic information about data protection

Below, we inform you about the data protection policy of Rocío Gómez Bermúdez.

Responsible for the treatment

Responsible: Identity: Rocío Gómez Bermúdez, with NIF: 03859569-P – Address: Calle C / Doctor Fleming 1, block 2 4º B, Toledo 45005, Castilla-La Mancha, Spain – Telephone: (+34) 678901110, is constituted by the websites associated with the domain https://besttoledotours.com/ and the email: rocio@guiadetoledo.es.

The personal data that could be collected directly from the interested party will be treated confidentially and will be included in the corresponding treatment activity owned by Rocío Gómez Bermúdez.

We may collect your personal information through:

Our website (including through the use of cookies), by phone, by email and by forms.

We only request the essential information to comply with the provision of service that you request.

When we need to collect personal data by law or under the terms of a contract, and you do not provide that information when requested, we may not be able to fulfill the contract that we have signed or are trying to celebrate with you. In this case, we may not be able to arrange the contract you wish to subscribe or we may have to cancel a service that you have contracted, although we will notify you accordingly.
For purposes of technical security and system diagnosis, anonymous or pseudonymized, Rocío Gómez Bermúdez can register the IP address (identification number of the device’s Internet access, which allows devices, systems and servers to recognize each other and communicate with each other) . This information may be used for analytical purposes of web performance.

Data Protection Delegate

rocio@guiadetoledo.es

Purpose

The purpose of the treatment of the data corresponds to each of the treatment activities carried out by Rocío Gómez Bermúdez, and which are accessible in the register of treatment activities. Automated decisions will not be made according to that profile, if you have not been informed of it. In the event that we need to use your personal information for unrelated purposes, we will notify you in advance and explain the legal basis that allows us to do so.

Other Purposes

The processing and management of the request for information and / or advice through this site, by phone or by email.
Provide the services included in the Website and / or provide the information requested, either via web, by email or by telephone.
Manage the contractual or commercial relationship established between Rocío Gómez Bermúdez, and the Users and / or manage the fulfillment of the contractual or extracontractual obligations assumed by Rocío Gómez Bermúdez.

Legitimation

The treatment of your data is done for the fulfillment of legal obligations by Rocío Gómez Bermúdez, each purpose for which we treat your personal data has a legal basis that justifies why we are using your personal data. Next, we expose these legal bases:

The User has given his consent to request information through the contact form. You are free to withdraw your consent by contacting us. However, the withdrawal of this consent may affect our ability to provide service.

The User and / or Client has provided their personal data in the framework of a contractual or pre-contractual relationship. Processing is necessary for the conclusion and / or execution of a contract.

The User and / or Client has given their informed consent for the installation of tracking systems that report on browsing habits according to the Cookies and Privacy Policy.

In addition, there may be cases in which processing is necessary to comply with a legal obligation to which we are subject or necessary for the performance of a task carried out in the public interest.

Data preservation

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible liabilities that may arise from the purpose, in addition to the periods established in the regulations on files and documentation.

However, the data will remain blocked during the periods determined by the regulations specified above, in order to meet the responsibilities that may arise. Once these deadlines have elapsed, they will be eliminated, unless the interested party has authorized their treatment for specific purposes for a longer period.

In some circumstances, we may anonymize your personal data (so that they can no longer associate with you) for statistical purposes, in which case we may use this information indefinitely without prior notice.

Data communication

In general, personal data will not be communicated to third parties, except legal obligation. The third parties listed below will only use your personal information under our strict instructions and have the obligation to ensure that the appropriate security measures are implemented. Among which may be the communications to the Ombudsman, Judges and Courts, interested in the procedures related to the submitted claims, IT service companies, Systems and IT administration service providers, Professional advisers.

We may also disclose your personal information to third parties when:

Disclosure is required by law or by an Administration Body with authority over us or you, such as when there is a court order, legal obligation, etc. We believe that such disclosure is necessary to assist in the prevention or detection of any criminal action (including fraud) or in the public interest. Rights of the interested parties

Anyone has the right to obtain confirmation about the treatments that their data is carried out by Rocío Gómez Bermúdez.

If you see that your rights are not being addressed, contact the competent Control Authority to obtain additional information about your rights. www.agpd.es.

You can exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to their treatment, as well as not being the subject of decisions based solely on the automated processing of your data, when appropriate, before Rocío Gómez Bermúdez, with NIF: 03859569-P – Address: Doctor Fleming 1, block 2 4º B, Toledo 45005, Castilla-La Mancha, Spain – Telephone: (+34) 678901110, or e-mail: rocio@guiadetoledo.es.

Security measures of personal data

Rocío Gómez Bermúdez has implemented the appropriate technical and organizational security measures to prevent their personal data from being lost, used or accessed accidentally in an unauthorized manner, modified or disclosed, all in accordance with the provisions of the Regulations ( EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data, as well as what is established in the national legislation that is applicable .

In addition, Rocío Gómez Bermúdez has implemented procedures to deal with any suspected breach of the security of personal data. In case of occurrence, we will notify you and any relevant regulatory entity (Spanish Agency for Data Protection).

However, while Rocío Gómez Bermúdez strives to protect your personal information, the nature of the Internet prevents it being possible to guarantee the security of the information that is 100%. With this in mind, any data transmission made through the internet will be at your own risk, so we urge you to take all precautions to protect your personal information while